Welcome to Malankara Tours & Travels. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any bookings or using our services.
1. Acceptance of Terms
By booking travel services with Malankara Tours & Travels, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all services provided by us.
2. Services Offered
Malankara Tours & Travels provides inbound and outbound travel services including, but not limited to, tour packages, transportation, accommodation bookings, visa assistance, and travel-related services for both leisure and corporate clients.
3. Booking and Payments
- All bookings are subject to availability and confirmation.
- A deposit or full payment may be required at the time of booking.
- Prices are subject to change without prior notice due to external factors such as currency fluctuations, fuel surcharges, or supplier changes.
4. Cancellations and Refunds
- Cancellation requests must be made in writing.
- Refunds will be processed based on the cancellation policies of airlines, hotels, and other service providers.
- Service charges and processing fees may be non-refundable.
5. Travel Documents
Clients are responsible for ensuring that they possess valid passports, visas, and any other required travel documents. Malankara Tours & Travels shall not be held liable for any issues arising from incomplete or invalid documentation.
6. Changes and Modifications
We reserve the right to modify or cancel any part of the travel itinerary due to unforeseen circumstances such as weather conditions, political situations, or operational requirements. Alternative arrangements will be made where possible.
7. Liability
Malankara Tours & Travels acts as an intermediary between clients and service providers such as airlines, hotels, and transport operators. We are not liable for any loss, injury, delay, or damage caused by third-party providers.
8. Client Responsibilities
- Clients must comply with local laws and regulations of the destination.
- Clients are responsible for their personal belongings during travel.
- Any damages caused by clients to property or services will be their responsibility.
9. Pricing and Transparency
We are committed to honesty, integrity, and transparency in all our business dealings. All pricing details will be clearly communicated at the time of booking.
10. Force Majeure
We shall not be held responsible for any failure or delay in performance due to events beyond our control, including natural disasters, strikes, pandemics, or government restrictions.
11. Privacy
All personal information provided by clients will be handled in accordance with our Privacy Policy and used only for booking and service-related purposes.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the appropriate courts.
13. Contact Information
For any queries or concerns regarding these Terms and Conditions, please contact Malankara Tours & Travels through our official communication channels.
By using our services, you agree to these Terms and Conditions.