At Malankara Tours & Travels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We may collect personal information from you when you:
- Book travel services or make inquiries
- Contact us via phone, email, or website forms
- Subscribe to our newsletters or promotional updates
The information collected may include your name, contact details, email address, travel preferences, identification details, and payment information.
2. How We Use Your Information
Your information is used to:
- Process bookings and provide travel-related services
- Communicate with you regarding your inquiries or reservations
- Send updates, offers, and promotional content (if opted in)
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. Information Sharing
We respect your privacy and do not sell or rent your personal information. However, we may share your information with:
- Airlines, hotels, and other service providers to fulfill your bookings
- Government authorities when required for visa or legal purposes
- Trusted partners who assist in delivering our services
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
5. Cookies and Website Usage
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our website functionality. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Opt out of receiving marketing communications
- Request deletion of your data, subject to legal obligations
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
8. Policy Updates
Malankara Tours & Travels reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: info@malankarafly.com
- Phone: +91 82811 22200
By using our services, you consent to the terms outlined in this Privacy Policy.